
The Engineer
Sang-hoon Ahn
Repair engineer at the Martin Guitar Official Service Center in Korea — one of the few service centers in Asia certified by Martin’s headquarters in Nazareth, Pennsylvania — responsible for diagnosis, repair and owner education.



※ To be replaced with final figures after the engineer’s confirmation.
The Korean Martin Official Service Center is operated by KY Trading (Kyungeun Trading Co., founded 1987), Martin’s official importer for Korea, under certification from Martin headquarters. Located in Dongtan, Gyeonggi-do, the center was built to factory standards with its own spray booth, drying room and machine room, and works alongside Martin’s factory repair team on both warranty and non-warranty repairs.
As the center’s manager, Sang-hoon Ahn leads the diagnosis and repair of every instrument that comes through the door. In September 2025 he took part in customer-service training at the Martin factory in Nazareth, learning the standards and methods of the factory repair team first-hand, and that same year he presented the center to Martin’s executive chairman, C.F. Martin IV, during his visit to Korea.
His work continues beyond the bench. On the Martin Guitar Korea YouTube channel and partner channels such as Acoustic Jun and InStation TV, he has explained humidity care, string storage, hide glue and Martin’s repair philosophy to players. ‘Explain why before you fix it’ is the attitude that brings players to him.
This site is not Martin’s official website; it is a place to show how one repair engineer works and to keep a record of that work. Standing on Martin’s 190-year history, his role is to help players in Korea keep their instruments healthy for a long time.
Affiliation and role
- Manager and repair engineer, Martin Guitar Korea Official Service Center
- Kyungeun Trading Co. (KY Trading) — official Korean importer of C.F. Martin & Co.
- Customer-service training at Martin headquarters, Nazareth, PA (Sep 2025)
- Warranty and non-warranty repair, in cooperation with Martin’s factory repair team
- Featured on Martin Guitar Korea, Acoustic Jun and InStation TV
Philosophy
Working philosophy
Do No Harm
The principle Chris Martin IV emphasised when visiting the Korean center. Doing no harm to the instrument is where every repair starts; irreversible work is the last option.
Explanation first
Work begins only after the player understands the cause: humidity, structure or playing habits. Telling them apart is the heart of diagnosis.
Factory standards
The same standards, materials and adhesives as Martin’s factory repair team — applied to non-warranty work exactly as to warranty work.
Prevention is the best repair
45–55% relative humidity, seasonal storage, string care. Teaching care before repair has long been the center’s policy.
Timeline
The center and the engineer
- 1987
KY Trading founded
The predecessor of Kyungeun Trading is established; official import of Martin strings begins in 1988 and Martin guitars in 1989.
- 2018
Martin Official Service Center opens in Korea
A Martin-certified service center for Asia opens in Dongtan, with factory-standard spray and drying booths.
- 2022 –
Owner-education videos
Begins meeting players through care videos such as ‘Summer/Winter Care (Humidity)’ on the Martin Guitar Korea channel.
- Mar 2025
Chris Martin IV visits the center
Martin’s executive chairman and Craig Thatcher tour the Korean service center and speak about why to trust an official Martin service center.
- Sep 2025
CS training at Martin headquarters
Takes part in customer-service training at the Martin factory in Nazareth, Pennsylvania, learning the repair team’s standards and processes directly.
- 2026
Eighth anniversary
The center marks eight years with a message from Dennis Webster, Martin’s VP of Global Sales; media work continues with the 2026 Road Series review.
Press & Mentions
Records and mentions
Public posts and video descriptions in which Sang-hoon Ahn is named.
- Acoustic Jun · Martin HQ CS training trip, 14–20 Sep 2025→
- Acoustic Soul · Martin 2026 Road Series review (Mar 2026)→
- Acoustic Jun · Jukjae tours the official service center (Apr 2026)→
- Why Chris Martin IV praised the Korean center (May 2026)→
- Chris Martin IV on the essence of repair · Do No Harm (Apr 2026)→
- KY Trading · Official service center page→
Social
Channels
- YouTube · Martin Guitar Korea↗
- Instagram · @ky_trading↗
- Facebook · Martin Guitar Korea↗
- KY Trading website↗
Bench photos and news from the service center appear on Martin Guitar Korea’s (KY Trading) Instagram. #martinguitarkorea #마틴수리 #기타리페어